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T&C's

Term's and Conditions

Booking Deposits:​

All in studio bookings require a 50% non-refundable/non-negotiable deposit to secure your booking.

The remainder of your payment is to be paid via cash or card, in studio with Madi at your appointment. 

Cancellations:

Deposits are strictly non-refundable/non-negotiable in the case of a cancellation.

However, your deposit can be transferred to another available date of your choice,

or alternatively held as a credit for 12 months from your cancellation date. 

If your cancellations is made within 24hrs prior to your appointment, your deposit will be held and non-transferrable to another date. 

In the case of a cancellation due to COVID-19 (Lockdowns, restrictions and covid positive tests), your appointment will be rescheduled to another suitable date. 

No shows will be charged the remainder of the full amount for their booking, when booking their next appointment. 

Travel and Group Booking Cancellations:

All travel and group bookings require a 50% up front deposit at the time of booking, to secure their date. 

Travel and group booking deposits are non-refundable and non-transferrable to another date, in the case of a cancellation. 

In the case of a cancellation due to COVID-19 (Lockdowns, restrictions and covid positive tests), your appointment will be rescheduled to another suitable date. 

IMPORTANT: any parking fees that may incur during your appointment, will be added to the total of your remaining payment on the day. Please make sure you are aware of parking access & fees surrounding your location, before making your booking.

Bridal Booking Cancellations:

All Bridal/ group bookings require a 50% up front deposit at the time of booking, to secure their date. 

Bridal booking deposits are non-refundable and non-transferrable to another date, in the case of a cancellation. 

When booking in your Bridal trial, please make sure to check your wedding date is available with Madi prior. If a deposit hasn't been made for your wedding date, and that date books out prior to your trial, deposits are strictly non-refundable.

In the case of a cancellation due to COVID-19 (Lockdowns, restrictions and covid positive tests), your appointment will be rescheduled to another suitable date, subject to Madi's availability.

Gift Certificates:

Gift vouchers purchased with Madi Wonders Makeup are strictly non-refundable.

DO NOT be late to your appointment!

Running late to your appointment will result in a reduced appointment time, as Madi works back to back. As a result, you may not be able to receive the exact makeup look you were hoping for, or a simplified version. 

If you arrive to your appointment 15 minutes late, or more, this will strictly be considered a cancellation. 

In this case, your deposit will be held, and non-transferrable to another date. Please allow plenty of travel time to your appointment as this is strictly non-negotiable. 

In the case of a no show, your deposit will be held and non-transferable to another date. The remainder of your booking payment will be charged up front in full when booking your next appointment. 

Personal Information:

Madi is not responsible for any allergic reactions to products used, under any circumstances.

It is the responsibility of the client to notify Madi when completing their booking form, or when booking directly, of any known allergies or skin conditions. 

For any questions on products used by Madi Wonders Makeup, please don't hesitate to get in touch!

Photographs:

Madi Wonders Makeup reserves the right to take any photographic or film records of any of our makeup applications and may use this for socials, promotion/ and or commercial purposes - only with client consent, when completing your booking form. 

Madi Wonders Makeup also reserves the right to contact the photographer directly to access photographs of the makeup from the day. 

Additional fees:

Travel fees apply to all travel and destination bookings - starting from $50.

Parking fees for all travel bookings are not included in travel fee. Any parking fees are at the cost of the client.

 

20% early bird fees applies to any bookings starting before 5am.

For all travel bookings, this includes the time Madi is required to leave home for the job.

Public holidays will incur a 20% fee for all bookings.

Covid-19 Policy: updated January 2023

During your appointment:

  • Strictly DO NOT bring anyone with you to your appointment during this time! Group bookings are allowed, please contact Madi directly prior to booking. 

  •  

    Please reschedule or cancel your appointment if you have tested positive to Covid-19, or show any sign of flu like symptoms!!! 

Please note all the above T&C's are strictly non-negotiable, by booking Madi Wonders Makeup services, you are agreeing to the above booking & cancellation policy.

If you wish to learn more about non-refundable deposits in NSW, please click

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